Our snowboards are built using advanced manufacturing methods, premium materials, and strict quality control standards. We do not accept returns, exchanges, or warranty claims on sale items or discounted past-season models. We provide a 2-year limited warranty against manufacturing defects from the original purchase date for boards purchased in full from Signal’s Online Store or any Authorized Dealer. You can submit a Warranty Claim by clicking here.
If you believe you have a warranty issue, please review the lists below:
Acceptable Warranty Issues:
- Delamination.
- Insert problems (pull-outs or spinning inserts).
- Cracked topsheet (outside the binding area, where the wood core is not broken).
- Split edge from the sidewall (only when there is no obvious impact on the edge).
Commonly Declined Warranty Issues:
- Any base damage caused by impact.
- Broken edges due to impact.
- A completely broken board (typically caused by landings or impact).
- Chips, dings, and cosmetic scrapes from lift lines, parking lots, travel, or regular use - you snowboard, these things happen ;)
- Screws pushed through the base (caused by mounting screws that are too long or installed without washers).